Customers are required to keep their contact details up to date and to include at least one email address which is not hosted by IndSoft System. IndSoft System is not responsible for any problems caused by out of date or inaccessible contact details.
Customers may not use IndSoft System's servers for any purpose which violates international law or any of the laws of the United States of America, Texas, the United Kingdom or the Client's locality.
IndSoft System services are provided "as is" and customers use of these services is at their sole risk. IndSoft System hereby disclaims any and all warranties, whether expressed or implied, including, but not limited to, the implied warranties of merchantability or fitness for a particular purpose. In no event shall IndSoft System be liable for any direct, indirect, incidental, special, exemplary or consequential damages. (including but not limited to loss of data, non-delivery or incorrect delivery of service, service interruptions and data security) however caused and arising in anyway out of the use of our services or software. Notwithstanding the above, IndSoft System expressly limits its damages to the Customer to those laid out in our Refund policy.
The customer agrees that it shall defend, indemnify, save and hold harmless IndSoft System, its agents, customers, officers and employees, from any and all demands, liabilities, losses, cost and claims (including reasonable attorney's fees) that may arise or result from:
The email facilities we provide are intended to allow you to provide a professional presence for you or your customers domains, they are not to be used to provide a general purpose email service like hotmail, or for the sending of bulk email of more than 250 messages a day on average through our SMTP servers without prior arrangement.
This Acceptable Use Policy document, including the following list of Prohibited Activities, is an integral part of your Hosting Agreement with IndSoft System. If you engage in any of the activities prohibited by points mentioned in Acceptable Use Policy, IndSoft System may suspend or terminate your account without notice or refund.
IndSoft System's Acceptable Use Policy (the "Policy") is designed to help protect IndSoft System, IndSoft System's customers and the Internet community in general from irresponsible or, in some cases, illegal activities. The Policy is a non-exclusive list of the actions prohibited by IndSoft System. IndSoft System reserves the right to modify the Policy at any time, effective upon posting at http://indsoft.net/legal-information.html
Prohibited Uses of IndSoft System's Systems and Services. The
following activities are prohibited:
Transmission, distribution or storage of any material in violation of any applicable law or regulation is prohibited. This includes, without limitation, material protected by copyright, trademark, trade secret or other intellectual property right used without proper authorization, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws.
Transmission, distribution or storage of any adult material. This includes, without limitation, all pornography or otherwise lewd or obscene content.
Sending Unsolicited Bulk Messages ("spam"). The sending of any form of Unsolicited Bulk Messages through IndSoft System's servers is prohibited. Likewise, the sending of spam from another service provider advertising a web site, email address or utilizing any resource hosted on IndSoft System's servers, is prohibited. IndSoft System accounts or services may not be used to solicit customers from, or collect replies to, messages sent from another Internet Service Provider where those messages violate this Policy or that of the other provider. This prohibition of Unsolicited Bulk Messaging applies to any and all forms of delivery including, but not limited to, email, usenet, any form of instant messaging, and VOIP. It also includes postings to web sites such as forums, blogs, bulletin boards and wikis. Running Unconfirmed Mailing Lists. Subscribing email addresses to any mailing list without the express and verifiable permission of the email address owner is prohibited. All mailing lists run by IndSoft System customers must be Closed-loop ("Confirmed Opt-in"). The subscription confirmation message received from each address owner must be kept on file for the duration of the existence of the mailing list. Purchasing lists of email addresses from 3rd parties for mailing to from any IndSoft System-hosted domain, or referencing any IndSoft System account, is prohibited.
Impersonating another person or misrepresent authorization to act on behalf of others. All messages transmitted via IndSoft System's servers must correctly identify the sender and origin of the message. Users may not alter or attempt to disguise the attribution of origin in email messages, usenet posting or any other message.
Customer Responsibility for Customer's Users.
Each IndSoft System customer is responsible for the activities of its users and, by accepting service from IndSoft System, is agreeing to ensure that its customers/representatives or end-users abide by this Policy. Complaints about customers/representatives or end-users of an IndSoft System customer will be forwarded to the customer for action. If violations of the IndSoft System Acceptable Use Policy occur, IndSoft System reserves the right to terminate services with or take action to stop the offending customer from violating IndSoft System's AUP as IndSoft System deems appropriate, without notice.
Having high-limit or unlimited access to resources does not mean, that you can use your hosting in a such a way that it negatively affects the server operation, for illegal purposes or in any way that violates applicable legislation. It is also acknowledged by users that these resources are limited by physical restraints of technology as well as by reasonable limits of a shared resource environment. Users must realize that server technology limits the amount of available resources for use, including but not limited to disk drive space, CPU processing power, memory and access speed. It is furthermore acknowledged by users that all provided services are of a shared-server nature, and other users are sharing the provided space. Customer accounts are placed on a server with up to hundreds of other users. Unlimited resource packages are designed to meet the typical needs of small business and home business website. It is NOT intended to support the sustained demand of large enterprises, internationally based businesses, or non-typical applications better suited to a dedicated server.
Each customer is required to utilize as little server resources as possible, so as to allow for reasonable performance by all IndSoft Systems customers. Because server CPU and memory are shared resources, excessive consumption of these resources can interfere with or completely prevent normal service performance for other users. IndSoft Systems at its sole discretion reserves the right to suspend or terminate Services on any account that, is abusing server resources. Such suspension or termination can occur at any time without prior warning, and for any or no reason. Enforced resource limits for all hosting packages sold by IndSoft Systems.
(The account would be automatically disabled for next 12 hours if this limited is exceeded/ Prolong usage would lead to termination of account with no refunds)
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The support seem really friendly and knowledgeable. Great uptime, and great time to resolve for any support tickets I have put in. Very reasonably priced too! Ian if you are reading this: Good job dude!
Match Maker International, UK
Have been using Dedicated Servers from IndSoft Systems for over 2 year, very stable. Very friendly & quick responding helpdesk, when in need of technical assistance. Multiple locations and competitive pricing.
Worldwide Headquarters L.L.C, USA
There was a difficult problem concerning both my websites and email addresses which had to be resolved urgently. The technical instructions and messages were very clear and it was very much a team effort.
BOB Capital Markets
Quick and Expert Response to Hosting Issues. Om rapidly resolved a couple of tricky issues with my web site, one of which was the dreaded 500 error. Can't praise these guys enough for their expertise.
Move to this host after a bad experience with someone else that could take over a week to respond to a support ticket. Very happy with them and would recommend them to anyone :)
Black Tire Solutions LLP, US